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Orders are processed within [1–3] business days (Monday to Friday, excluding holidays). You'll receive an email with your tracking number as soon as your order ships.

Yes! We ship worldwide to almost every country. International orders can choose Free Shipping or Express Shipping (US$ 7.67) at checkout. See our Shipping Policy for delivery estimates.

Free Shipping: [X–Y] business days. Express Shipping: [X–Y] business days. Delivery times are estimates and may vary due to customs clearance, holidays or carrier delays.

International orders may be subject to import duties and taxes set by your country. These are not included in our prices or shipping costs and are the customer's responsibility. Please check with your local customs office before ordering.

Prices are shown in your local currency for convenience, but all orders are charged in Brazilian Reais (BRL). Your bank converts the amount automatically, so the final value on your statement may vary slightly.

Use the tracking number from your shipping confirmation email on our Track Your Order page. Tracking may take up to 48 hours to update after shipment.

You can return unused items in their original packaging within 30 days of delivery. Contact us first to receive return instructions. Read the full Refund Policy.

We're sorry! Contact us within 7 days of delivery with your order number and photos of the item and packaging, and we'll send a replacement or a full refund.

Yes, as long as it hasn't shipped yet. Contact us as soon as possible with your order number and we'll do our best to help.

Send us a message through our contact page or email [Support Email]. We reply within [1–2] business days.